●Deploy GPU instances on demand●Per-second billing — pay only for what you use●RTX 4090, L40S, and A100 GPUs available●No subscriptions — no commitments●Connect from any device, anywhere●On-demand provisioning — boots in minutes●Deploy GPU instances on demand●Per-second billing — pay only for what you use●RTX 4090, L40S, and A100 GPUs available●No subscriptions — no commitments●Connect from any device, anywhere●On-demand provisioning — boots in minutes●Deploy GPU instances on demand●Per-second billing — pay only for what you use●RTX 4090, L40S, and A100 GPUs available●No subscriptions — no commitments●Connect from any device, anywhere●On-demand provisioning — boots in minutes
Legal

Cancellation Policy

Last updated: 06.10.2026

1. No Subscriptions

TurboGPU has no subscriptions or recurring charges. Credits are spent only while a machine runs or when you buy a specialist service, so there is nothing to cancel: stop your machines and nothing more is charged.

2. Stopping a Machine

You can stop any running machine at any time from your dashboard. GPU time is charged by the second at your tier's hourly rate. The clock starts when a GPU host is assigned to your machine (so the few minutes it takes to boot are included) and stops when you stop or delete the machine.

Stopped machines keep their state (installed software, files, configuration) for 24 hours. After that, stopped machines and their data may be permanently deleted without further notice.

3. Deleting a Machine

You can permanently delete a machine from the dashboard at any time. Deletion is irreversible: all data on the machine is destroyed immediately, and charging stops.

4. Cancelling a Specialist Request

You can cancel a specialist request before the specialist starts work and its credits go back to your balance in full. After work has started, contact support; any refund is pro-rated and decided by our team (see our Refund Policy).

5. Closing Your Account

You can close your TurboGPU account in either of two ways:

  • Yourself, at any time: go to Dashboard → Account and use "Delete My Account". Deletion is immediate and permanent, and any running machines are torn down automatically.
  • Through support: email support@turbogpu.tech with the subject line "Close Account" from your account email. We refund eligible unused credits first, then close the account.

Before you delete your account yourself:

  • Download any data you need: a full export is available from Dashboard → Account.
  • Ask for a refund of eligible unused credits first: self-deletion removes your balance and its records immediately, so we can no longer refund it (see our Refund Policy).

How long we keep data after an account is closed is set out in our Privacy Policy.

6. Termination by TurboGPU

We may suspend or terminate accounts that violate our Terms of Service, engage in prohibited activities, or pose a security risk. Unused credits bought within the previous 14 days are still refunded on request, as set out in our Refund Policy.

7. Contact

TurboGPU is operated by Cyverra Ltd, a company registered in England and Wales (Company No. 17172266). Registered office: Dept 6723, 196 High Road, Wood Green, London, N22 8HH, United Kingdom. Contact: support@turbogpu.tech.